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Product Specialist - SaaS

(3-5 years exp) Responsible to support and grow client applications within our SaaS platform. The main responsibilities will include researching and identifying business line needs and implementing supplier diversity/compliance and sourcing workflow projects. The incumbent will be working in a fast-paced environment that provides SaaS solutions and will help develop innovative and valuable solutions for our client base


Participate in all aspects of the solution implementation process including planning, refinement, review, go-live, upgrade and maintenance

Work closely with the project manager and development team(s), to ensure the right items are focused on during the development process

Be the primary point of contact for questions from the team(s) and will be empowered to make decisions

Conduct Applications Presentations and Demos to clients

Manage RFP responses and questionnaires, handle negotiations and execute contracts

Promote through networking with prospective and current clients at conferences / websites / social media platforms, targeted emails / calls and social network connections

Required Qualifications

Building SaaS applications or any cloud /hosting technologies

Gathering requirements, writing use cases and acceptance criteria

Stakeholder communication and engagement

Communication and collaboration with team members, stakeholders and management

Developing and driving concepts from design to delivery

Planning and facilitation skills and ability to multi-task and manage multiple priorities

Effective communication, both verbally and in writing for presentation and negotiations

Open to travel to meet client and prospects as and when needed

Graduate in Computer Science engineering or related program with certification in Business Analysis and/or Project Management

Working experience in field of Software development with previous experience with Product/Business Analysis or IT Product Pre-Sales/Sales/Marketing

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